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WhitewaterWater management
01Service schedule

All aspects of water management, under one contract.

Twelve service lines grouped into four areas. Take one, take all of them, or start with a survey and we'll tell you honestly which of them your site actually needs.

Coverage
UK-wide field service
Analysis
UKAS accredited laboratory
Standards
ACoP L8 · HSG274 · BG 29
Large-bore valves and insulated pipework inside an industrial water treatment plant room
Fig. 01 — Primary circuit valve set, energy centre
Area A

Water hygiene & legionella

Risk assessment, written schemes of control, cleaning and disinfection, and the routine tasks that keep a building water system demonstrably under control.

Engineer checking temperatures on domestic water pipework inside a building plant room
Fig. A — Domestic services survey, plant room riser
  1. 01

    Legionella and water hygiene technical services and consultancy

    Risk assessment, written schemes, monitoring regimes and day-to-day technical support for duty holders working to ACoP L8 and HSG274.

    • Legionella risk assessment and reassessment to BS 8580-1
    • Written schemes of control and asset registers
    • Temperature monitoring, outlet flushing and TMV servicing
    • Independent audit, incident support and duty holder advice
  2. 02

    Cleaning and disinfection services

    Planned and reactive cleaning, chlorination and clearance of tanks, calorifiers and distribution systems, with certification for the file.

    • Cold water storage tank clean and chlorination
    • Calorifier descale, internal inspection and disinfection
    • Whole-system disinfection to BS 8558 and HSG274 Part 2
    • Post-works clearance sampling and certification
  3. 03

    Swimming pool and leisure facilities services

    Water chemistry, microbiology and plant support for pools, spas and the wider leisure water estate.

    • Pool and spa chemistry, dosing and control review
    • Microbiological sampling in line with PWTAG guidance
    • Filtration, backwash and circulation plant inspection
    • Operator procedures and poolside record keeping
Area B

Industrial water treatment

Chemical treatment and system care for evaporative cooling, steam raising plant, closed circuits and heat networks — written around how the plant actually runs.

Industrial cooling towers and associated pipework on a commercial building roof
Fig. B — Evaporative cooling plant, rooftop installation
  1. 04

    Treatment of industrial cooling water and steam raising plant, and closed loop systems

    Corrosion, scale and microbiological control programmes for cooling towers, boiler plant and heating or chilled circuits.

    • Cooling tower and evaporative condenser treatment regimes
    • Boiler feedwater, condensate and steam-side chemistry
    • Closed loop inhibitor and biocide dosing programmes
    • Service visits with trended results and defined actions
  2. 05

    Monitoring and treatment of district heating and cooling networks

    Network-scale water quality management for heat networks, ambient loops and campus distribution systems.

    • Baseline survey and network water quality strategy
    • Side-stream filtration and dosing skid specification
    • Sampling across energy centres and substations
    • Reporting aligned to heat network assurance requirements
  3. 06

    Closed loop pre-commission cleaning

    Flushing, chemical cleaning and passivation of new and refurbished pipework, handed over with evidential results.

    • Dynamic flushing and chemical clean to BSRIA BG 29
    • Passivation, biocide shock dose and final fill
    • Witnessed sampling and acceptance testing
    • Handover pack for the commissioning file
Area C

Monitoring & analysis

UKAS accredited laboratory analysis alongside environmental water and air quality monitoring programmes, reported so the result tells you what to do next.

Analyst preparing water samples and culture plates on a laboratory bench
Fig. C — Sample preparation, microbiology bench
  1. 07

    UKAS accredited laboratory analytical services

    Microbiological and chemical analysis of water samples, using accredited methods and documented chain of custody.

    • Legionella culture and total viable counts
    • Potable water microbiology and chemistry
    • Cooling, boiler and closed system chemical suites
    • Sample kits, logistics and clear written reporting
  2. 08

    Environmental water monitoring

    Discharge, surface water and effluent monitoring programmes for sites holding a consent or permit obligation.

    • Consent to discharge and trade effluent sampling
    • Surface water, groundwater and borehole monitoring
    • Programme design and sampling point surveys
    • Trend reporting for regulators and internal audit
  3. 09

    Air quality monitoring

    Indoor and plant-related air quality assessment, including sampling around cooling, humidification and ventilation plant.

    • Indoor air quality surveys and ventilation checks
    • Microbiological air sampling and surface swabbing
    • Monitoring around cooling towers and humidifiers
    • Findings written up with prioritised remedial actions
Area D

Engineering, equipment & training

Dosing and control equipment, remedial engineering on live sites, and training for the people who open the plant room door every week.

Dosing pumps, control panel and instrumentation installed in a water treatment plant room
Fig. D — Dosing and control installation, energy centre
  1. 10

    Water treatment equipment and autonomous controls

    Specification, installation and servicing of dosing, softening, filtration and remote monitoring equipment.

    • Dosing and control systems with remote telemetry
    • Softeners, filtration, UV and reverse osmosis plant
    • Automatic temperature monitoring and flushing control
    • Planned servicing, calibration and spares
  2. 11

    Critical water system repairs, refurbishment, and replacement

    Remedial engineering on live sites — from tank replacement to pipework alterations and dead-leg removal.

    • Cold water storage tank repair and replacement
    • Calorifier, pump set and valve replacement
    • Dead-leg removal and pipework alterations
    • Planned shutdown works and out-of-hours delivery
  3. 12

    Water management training

    Role-specific training for duty holders, responsible persons and site teams, delivered on your site or at your offices.

    • Legionella awareness and responsible person training
    • Cooling tower and closed system operator training
    • Toolbox talks for maintenance and facilities teams
    • Certificates and records for your compliance file

Method

Four steps from first call to a controlled water estate.

We don't quote blind. A survey tells us what the site is, what records exist and where the real risk sits — then the proposal reflects that rather than a standard package.

  1. 01

    Survey

    We walk the site, log the assets and review the records and schemes already in place.

  2. 02

    Proposal

    A written scope with frequencies, deliverables and cost. Nothing bundled in that the system doesn't need.

  3. 03

    Delivery

    Our engineers carry out the works and routine tasks, with samples analysed in our own laboratory.

  4. 04

    Review

    Trended results, outstanding actions, and an annual review of the scheme against how the site has changed.

Need analysis only? Our laboratory accepts samples from third parties

Next step

Tell us about the site and we'll tell you what it needs.

A survey visit, a review of your existing records, then a written proposal with scope, frequency and cost. No obligation to proceed.